Privacy Policy

At Caspero Casino, we respect your right to privacy and are committed to protecting it. This policy outlines how we collect, use, disclose, store, transfer, and protect the personal information collected from our users.

Collection of Personal Information

We may collect personal data directly from you or through our partners when you:

  • Create an account with us
  • Make deposits or withdrawals
  • Participate in promotions or bonuses
  • Interact with customer support

This includes but is not limited to your name, email address, date of birth, location, payment information, and any other relevant details.

Use of Personal Information

We use the collected data for:

  • Authentication and verification purposes
  • Conducting transactions (deposits/withdrawals)
  • Providing you with marketing materials about promotions, bonuses, or new features
  • Improving our services to ensure a smoother user experience

Disclosure of Personal Information

We may disclose your personal information to third parties in the following situations:

  • To comply with applicable laws and regulations
  • To protect our rights, property, or safety
  • To fulfill any request initiated by you for example requesting customer support on a live chat or email.

Storage, Transfer, and Security of Personal Information

We use industry-standard encryption methods (SSL/HTTPS) to secure data transmission. All stored personal information is encrypted in compliance with Cloudflare standards. We maintain strict access controls and confidentiality agreements with our employees and partners who have access to your data.

Your Rights

You are entitled to:

  • Access your data upon request
  • Request corrections or updates to your details
  • Cancel or limit your account (this may affect certain benefits like bonuses)
  • Withdraw your consent for specific uses of personal information at any time

To exercise these rights, you can contact our customer support via email.

Retention and Erasure

We keep records for the purposes outlined in this policy until we are no longer required to do so by law or regulation. In some cases, we retain data indefinitely as per European Data Protection Regulations. You may request erasure of your account and details upon withdrawal of consent or if you choose to cancel.

Changes to Our Policy

We reserve the right to modify our Privacy Policy at any time without prior notice.

By using Caspero Casino services, you agree that we can collect, store, use, share and process your information according to this policy. If you do not comply with these terms, please discontinue use of our service immediately.